Our standard turnaround time is 7-10 business days, depending on the scope of work.
Yes. Revisions are included to make sure the AI receptionist matches your business and sounds the way you want it to. During setup, we fine tune call flow, responses, and booking logic. As long as you have the software, our team will continue to handle revisions and adjustments so your system stays aligned with your business as it evolves.
Yes. The receptionist can connect directly to your calendar or booking system so appointments are scheduled in real time. Bookings, call notes, and caller details are sent where you need them so follow ups are seamless.
No. This is designed to support your existing workflow, not disrupt it. It works alongside your team by handling overflow calls, after hours calls, and busy periods so nothing is missed. Most businesses use it to make things easier without changing how they already operate, but it can fully take over call handling if that’s what you prefer.
If a caller asks something outside of what the system is set up for, the call is handled just like a trained receptionist would handle it. Information is collected and the call is routed, logged, or escalated based on your preferences. Nothing is dropped and you still get the details you need to follow up properly.